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One Door

Veterans can contact Home At Last directly at (417) 225-7410.

Youth can reach Rare Breed staff at (417) 865-6400.

If you are at risk of becoming homeless or currently without a safe, stable place to stay, please call or visit the Springfield Affordable Housing Center. One of the One Door service coordinators will meet with you to help identify resources and options that may meet your individual needs.

1518 E. Dale St.
(417) 225-7499

Hours: Monday-Friday
Walks in Welcome: 9am-12pm
By Appointment: 1pm-3pm

Breakfast: Monday-Saturday at 8:30 AM

  • Veterans Coming Home Center, 806 N Jefferson Ave

Lunch: Every Day at 12:00 PM

  • Salvation Army Harbor House, 636 N Boonville Ave
  • Veterans Coming Home Center, 806 N Jefferson Ave


  • Mondays 4:30 PM at Grace United Methodist, 600 S Jefferson Ave
  • Tuesdays 5:00 PM at Central Christian Church, 1475 N Washington Ave
  • Wednesdays 4:30 PM at Grace United Methodist, 600 S Jefferson Ave
  • Thursdays 5:00 PM at The Venues Downtown, 425 W Walnut St
  • Fridays 5:00 PM at Pitts Chapel, 600 N Benton Ave
  • Saturdays 5:00 PM at Freeway Ministries, 1041 W Kearney St
  • Sundays 5:00 PM at Eben Ezer Romanian Assembly, 2233 N East Ave

Cooling Centers include the lobbies of the following park facilities during their normal hours of operation:

  • Jordan Valley Ice Park, 635 E Trafficway
  • Chesterfield Family Center, 2511 W Republic Rd
  • Dan Kinney Family Center, 2701 S Blackman Rd
  • Doling Family Center, 310 E Talmage St

The Salvation Army also opens as a Cooling Center when Excessive Heat Warnings are issued

  • Salvation Army Springfield, 1707 W Chestnut Expy
  • Open 8:30am-4:30pm, Monday-Friday, no overnights
  • Cold water, restrooms, and a place to sit is provided

While not official cooling centers, Springfield-Greene County Libraries are a good option for staying out of the heat. Find a list of locations at

Why Go to One Door?

If you’re homeless or at risk of homelessness and looking for help, chances are someone has told you to go to One Door. But why? What does One Door do? And what doesn’t it do?

Why do we have One Door?

Community Partnership’s One Door program exists because the U.S. Dept. of Housing and Urban Development (HUD) says it has to exist. According to HUD rules, every county that receives certain types of federal funds for housing and homelessness programs needs to have a local Coordinated Entry System (CES) that meets a whole slew of compliance requirements, including a clear and streamlined access point to the entire system. One Door is that access point–the mouth of the funnel, the starting line, one piece of the puzzle.

The One Door team meets with hundreds of people every month, completing required intake assessments and collecting info, determining specific needs, and connecting to any local resources that can help. After the assessment, people are put on a Prioritization List for housing programs operated by partners like The Kitchen, Inc., Catholic Charities of Southern Missouri, Great Circle, and others.

Another HUD rule? Most housing programs can only take referrals from that Prioritization List, and if you want to be on it, you must go through the Coordinated Entry System. This is a good thing, ensuring a level playing field and making sure people get access to as many programs as possible as quickly and easily as possible.

What else does One Door do?

  • Help with getting ID
  • Work with private donors to find money for everything from steel-toe work boots and bus passes to one-time rent or utilities deposit assistance
  • Operate a Shelter Diversion program
  • Help navigate the process of accessing emergency shelters and transitional housing programs
  • Assist with Greyhound tickets if you have stable housing elsewhere and want to relocate
  • Provide connections to and information about physical and mental health services
  • Work with outreach teams
  • Leverage positive relationships with partners to fill gaps, advocate, and identify additional resources

What One Door Cannot Do?

One Door is a small team that does amazing work every single day, but remember: It’s just one piece of the puzzle. The hard reality is there are things One Door can’t and doesn’t do:
  • Guarantee emergency shelter options for everyone in every situation or provide immediate permanent housing
  • Speed up the housing process, which can be a long journey requiring patience and active engagement
  • Force people to engage in services they’re not interested in or ready for
  • Directly provide services typical of case managers, property managers, or real estate agents (when possible we refer to other partners who do provide these services)
  • Operate outside of HUD and other related rules and regulations

For more information on accessing One Door at the O’Reilly Center for Hope, please call 417-225-7499 or connect online at